So When You Go
The first days — step 6

Who to notify when someone dies.

A priority-ordered checklist of every person, agency, and company that needs to be told — from Social Security down to the streaming subscriptions nobody remembers signing up for.

10 min read·Last reviewed April 2026

You’ll need certified death certificates in hand before you start. Most of the calls below require one.

01
Week 1

Government agencies.

These first. Benefits keep paying until you stop them — and Social Security will claw back payments made after death.

  • Social Security Administration
    The funeral director usually reports the death to SSA as part of filing the certificate. Confirm they did. Then call 1-800-772-1213 to stop benefits and ask about the survivor benefit and $255 lump-sum death payment.
  • Department of Veterans Affairs
    If the person served, call 1-800-827-1000. This unlocks burial benefits, a flag, a grave marker, and possible survivor pensions. Have the DD-214 ready.
  • Medicare / Medicaid
    Reported automatically through SSA, but confirm. If the person was on Medicaid, the state may have a claim on the estate (Medicaid Estate Recovery) — ask an estate attorney.
  • IRS
    No immediate notification needed. A final personal tax return (Form 1040) is filed by the executor for the year of death.
  • State revenue / tax department
    Some states require notification. Check your state's department of revenue.
  • DMV
    Transfer or cancel the driver's license and vehicle titles. Rules vary by state. A certified death certificate is usually required.
  • Voter registration
    Handled automatically in most states via SSA death records, but if you get a ballot addressed to the deceased later, contact your county registrar.
02
Week 1

Employer and retirement.

Time-sensitive because final paychecks, accrued PTO, and employer-provided life insurance all flow from here.

  • Current employer or former employer
    Notify HR. Ask about: final paycheck, accrued vacation, employer-sponsored life insurance, 401(k) or pension, COBRA for surviving dependents, any unused flex-spending account.
  • Retirement accounts
    401(k), IRA, 403(b), pension plans. Each institution requires a certified death certificate and a claim form from the named beneficiary.
  • Union or professional associations
    Some unions and professional groups have death benefits or life insurance policies members don't remember enrolling in. Worth a call.
03
Week 1 – 2

Banks and financial.

Freeze accounts to prevent fraud, but expect delays. Joint accounts usually pass to the surviving owner automatically. Sole accounts go through probate or transfer-on-death (TOD) instructions.

  • Every bank and credit union
    Bring a certified death certificate and proof you're the executor. If there's no will, the bank may freeze the account until probate appoints someone.
  • Brokerage and investment accounts
    If the account has a transfer-on-death (TOD) beneficiary, the transfer is straightforward. Otherwise, it goes through the estate.
  • Credit cards
    Call each issuer. Cards held solely in the deceased's name get closed; authorized users lose access; joint cardholders are still liable. Do not use a deceased person's credit card, even for funeral expenses.
  • Mortgage company
    The mortgage doesn't go away on death. Who's responsible for it depends on how the deed is titled and the estate plan. Contact the lender and an estate attorney.
  • Student loans
    Federal student loans are discharged on death with a certified death certificate. Private loans vary — check the terms.
  • Auto loan
    Payments are still owed. If the car will be kept in the family, someone needs to keep paying until title is transferred.
  • Life insurance companies
    File a claim for each policy. Employer-provided life insurance, mortgage insurance, credit card life insurance, and AAA memberships sometimes include accidental-death coverage people forget about.
04
Week 2 – 3

Daily life.

Less urgent, but easy to miss. These will keep charging monthly until someone cancels them.

  • Utilities — electric, gas, water
    Transfer to the surviving household member or cancel if the home is being sold. Have the last bill handy.
  • Internet, cable, cell phone
    Most providers will waive early-termination fees with a death certificate. Cell phone numbers can be ported to a family member if needed.
  • Landlord or HOA
    If the person rented, most leases terminate on death of the sole tenant (check state law). HOAs need a certificate to update the owner of record.
  • Homeowner's and auto insurance
    Don't cancel until you're sure the property is sold or retitled — you don't want the house uninsured during probate.
  • Health insurance
    Cancel the deceased's coverage effective the date of death. Surviving spouses may be eligible for COBRA or ACA special-enrollment.
  • Subscriptions and memberships
    Netflix, Amazon Prime, gym, streaming music, magazines, boxes, Costco, AAA, roadside service. Look at the last two months of bank and credit card statements to find them all.
  • Post office
    File a mail-forwarding request to the executor's address so nothing important gets missed.
05
Month 1 – 2

Personal, digital, and less-obvious.

Easy to forget, but meaningful. These are the things that prevent fraud, close loose ends, and protect the person's memory online.

  • Credit bureaus
    Send a certified death certificate to Equifax, Experian, and TransUnion to put a 'deceased' flag on the credit file. This prevents identity theft — stolen identities of the recently deceased are a common fraud target.
  • Email providers
    Gmail, Apple ID, Yahoo, Microsoft. Each has a deceased-account policy. Google's Inactive Account Manager and Apple's Legacy Contact are the cleanest routes, but only if the person set them up in advance.
  • Social media
    Facebook offers memorialization or account deletion. Instagram has similar options. LinkedIn, X, TikTok each have their own process. You'll need a death certificate and proof of relationship.
  • Professional licenses
    Medical, legal, real estate, cosmetology, teaching — state licensing boards need to be notified, especially if the license was active.
  • Safe deposit box
    Some states restrict access to safe deposit boxes after death until probate authorizes it. Don't assume you can walk in with a key.
  • Pets
    If the deceased lived alone with a pet, make sure the pet has a new home. If the will named a caretaker, start that conversation.
Take this with you

The one-page version.

If you only remember four groups, remember these, in this order:

  1. Benefits— Social Security, VA, pension, employer life insurance
  2. Money— banks, brokerages, credit cards, mortgage, life insurance
  3. Daily life— utilities, phone, subscriptions, landlord
  4. Digital & identity— credit bureaus, email, social media

When you run into a decision that affects the estate — anything involving the will, probate, property, or taxes — that’s the moment to loop in an estate attorney if you haven’t already.

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What’s inside
  • Funeral & cremation wishes
  • Accounts & passwords
  • People to notify, in order
  • Federal benefits checklist